These terms apply to everyone who buys a pass or uses the facility.
Last updated 5 August 2026
PALM HOUSE is operated by PALM LIFE CO., LTD., a company registered in Thailand. The registered office is at 998/6 Onnut 30-32, Onnut Road, Suan Luang, Bangkok 10250, Thailand. The facility is in Thong Lo, Bangkok.
All contracts for passes and memberships are between you and PALM LIFE CO., LTD.
A ticket gives you one visit to the facility on one day. Tickets are not tied to a named person, so you may pass one to someone else.
The validity period is stated at the point of purchase. Tickets bought before we open start counting from the day the facility opens.
We expect to open in August 2026. If the opening is delayed, all passes remain valid and their validity period still starts on the actual opening day. If you would rather not wait, you may request a full refund at any point before we open.
Swimwear is required in the sauna and the ice bath. You must shower before entering them.
We may refuse entry to anyone who is under the influence of alcohol or drugs, or whose behaviour puts other guests or staff at risk. No refund is given in that case.
We may close all or part of the facility for maintenance, private events or reasons outside our control. Where a closure removes a significant part of what you paid for, we will extend your pass or refund the unused portion.
Heat and cold exposure place a real load on the body. Do not use the sauna or the ice bath if you are pregnant, if you have a heart condition, high or low blood pressure, epilepsy, or any other condition that could be affected, unless a doctor has told you it is safe.
Do not use them after drinking alcohol. Do not use them alone if you feel unwell.
You use the facility at your own risk. We are not liable for injury, illness or loss of belongings except where the law makes us liable, including where the loss is caused by our negligence.
Prices are shown in Thai baht and include applicable tax. We may change prices for future purchases at any time. A change never affects a pass you have already bought.
These terms are governed by the laws of Thailand.
PALM LIFE CO., LTD. 998/6 Onnut 30-32, Onnut Road, Suan Luang, Bangkok 10250, Thailand +66 64 559 6679 headcaseozeki51@gmail.com